AI Vendor Security & Compliance Brief
Notion AI
Independent due-diligence summary · every fact links to the vendor's official source
79/100
AI Governance Readiness
Enterprise-Ready
The vendor is rated Enterprise-Ready with a score of 79 out of 100. Strongest verified evidence includes confirmed SOC 2 and ISO certifications (ISO 27001, ISO 27017, ISO 27018, ISO 27701) available via the vendor's trust portal. However, the vendor's governance readiness was recently downgraded from Enterprise-Ready to Conditional due to a new, unpatched CVE (CVE-2024-23743), indicating a drop in overall governance posture. The buyer should request the remediation timeline for CVE-2024-23743 and a Data Processing Agreement during procurement.
Summarized strictly from the source-cited facts below — no outside information. Verify each point against its linked source.
Readiness Breakdown deterministic · evidence-only
- Independent Certification SOC 2 / ISO certifications confirmed via the vendor's trust portal (ISO 27001, ISO 27017, ISO 27018, ISO 27701). Audit report available under NDA — standard enterprise practice.
- Vendor-Stated Compliance Vendor states (cited, not independently audited): BAA Available (HIPAA), GDPR, HIPAA, ISO 27001, SOC 2.
- Customer-Data Training Enterprise terms: does NOT train on customer data (consumer/free tiers may differ — see breakdown).
- Data Processing Agreement No public DPA located — request one during procurement.
- Breach History No known breaches in Have I Been Pwned.
- Vulnerability Exposure 1 known CVE(s); none currently in CISA KEV.
- Email Spoofing Protection (DMARC) DMARC enforced — domain spoofing mitigated.
- Vulnerability Disclosure Policy Publishes a security.txt disclosure policy (RFC 9116).
- Web TLS Certificate Valid TLS certificate in place.
- Legal Transparency 5 legal/policy documents publicly tracked.
Score is normalized over assessed components only — “unknown” items
are shown but never silently counted against the vendor.
Ask This in Your Security Review 1 open items
- Data Processing AgreementRequest the Data Processing Agreement (DPA) and current sub-processor list.
Compliance Posture vendor-stated · cited
| Framework | Status | Source |
|---|---|---|
| BAA Available (HIPAA) | Stated by vendor | https://www.notion.com/help/enterprise-search-security-and-privacy-practices |
| GDPR | Stated by vendor | https://www.notion.com/help/privacy |
| ISO 27001 | Stated by vendor | https://www.notion.so/security |
| SOC 2 | Stated by vendor | https://www.notion.so/security |
| HIPAA | Not publicly verified | — |
As published on the vendor's own trust/compliance pages — not independently audited. Independently verified attestations, when available, appear in the certifications section below. Request the underlying report before relying on these.
Data & Contract Facts deterministic · cited
| Attribute | Value | Source |
|---|---|---|
| IP / Content Ownership key clause |
True
“Data governance: Your data is yours.”vendor's exact wording |
https://www.notion.com/security |
| Sub-processors (published list) | View document → | https://www.notion.so/notion/Notion-s-List-of-Subprocessors-268fa5bcfa0f46b6bc29436b21676734 |
| Trains on Customer Data key clause |
Free / Pro:
does not train
By default Notion and its AI subprocessors (OpenAI, Anthropic) do not use your data to train models. Non-Enterprise: LLM providers retain data ≤30 days. Only the opt-in AI LEAP Program shares data for training.
cited →
Enterprise:
does not train
Enterprise: zero data retention with LLM providers; contractual prohibition on training by Notion and its subprocessors.
cited →
|
see per-tier citations |
Security Posture authoritative · cited
Known Vulnerabilities (CVE / CISA KEV)
Found
1
Vulnerabilities are usually disclosed after the vendor ships a fix, so most carry a patch. What matters for your risk is whether any are actively exploited (CISA KEV) and whether you run a patched version — patched entries below are a normal sign of an active security-response process, not an open exposure.
Vulnerability Disclosure Policy (security.txt)
Found
1
Email Spoofing Protection (DMARC)
Protected
DMARC enforced and SPF present — spoofing well mitigated.
Web TLS Certificate
Valid
Data Breach History
None found
Queried the authoritative source; no records.
Supply-Chain Security (OpenSSF Scorecard)
Not applicable
Closed-source service — no public source repository; OpenSSF Scorecard (open-source supply-chain) does not apply.
OFAC Sanctions Screening
None found
Queried the authoritative source; no records.
SEC Cyber Incident Disclosures (8-K 1.05)
Not applicable
Privately held — not a US-listed public company, so no SEC 8-K cyber-incident reporting obligation applies.
Security & Compliance Timeline authoritative · dated
Dated, source-cited history from authoritative records (NVD, SEC, CISA KEV). Subscribe to get alerted the moment a new event lands.
- 2024-01-28 CVE CVE-2024-23743 disclosed (LOW · no fix listed)
Certifications Available Under NDA / Trust Center attested · report gated
| Certification | Status | Trust Center |
|---|---|---|
| ISO 27001 | Available via Trust Center | https://notion.com/security |
| ISO 27017 | Available via Trust Center | https://notion.com/security |
| ISO 27018 | Available via Trust Center | https://notion.com/security |
| ISO 27701 | Available via Trust Center | https://notion.com/security |
An independent audit report exists but is gated behind an NDA or trust-center registration. Request it directly via the vendor's trust center. These count as partial assurance — stronger than a vendor claim, but not an open third-party attestation.
Common compliance questions
Is Notion AI SOC 2 compliant?
Is Notion AI ISO 27001 compliant?
Is Notion AI GDPR compliant?
Is Notion AI HIPAA compliant?
Does Notion AI train on your data?
Each answer is grounded in the cited evidence above — with an honest "no evidence on file" where nothing is published.
Tracked Legal & Policy Documents
| Document | URL |
|---|---|
| Pricing | https://www.notion.com/pricing |
| Security | https://www.notion.com/security |
| Soc Report | https://www.notion.com/security |
| Trust | https://www.notion.so/security |
| Vuln Mgmt | https://notion.com/security.txt |
How to Obtain Non-Public Documents
These documents were not found at a public URL — which is normal. Many are provided on request, only on enterprise plans, or via the vendor's trust portal. Here is where each lives and what to do to get it.
| Document | Availability | How to obtain |
|---|---|---|
| Data Processing Addendum (DPA) | On request / trust portal | No public DPA link was found. Most vendors provide a DPA on request or let you accept one through their trust/legal portal. Start at the trust center, or email the vendor's privacy team (commonly privacy@<vendor-domain>). Trust center → |
| Sub-processor List | Trust portal / on request | A public sub-processor list was not found. Many vendors publish it behind a trust-portal login or send it on request. Request access through the trust center or from the vendor's privacy/security team. Trust center → |
| Business Associate Agreement (BAA) | On request (HIPAA only) | A BAA is required only when processing PHI under HIPAA and is almost never published publicly. Request one from the vendor's compliance/legal team during enterprise onboarding — it is typically signed under NDA. Trust center → |
| Master Services Agreement (MSA) | Negotiated per contract | The MSA governs enterprise contracts and is negotiated per deal, so there is usually no public link. Self-serve plans are covered by the public Terms of Service instead; for an MSA, ask the vendor's sales team during procurement. Trust center → |
| Service Level Agreement (SLA) | Enterprise tier | A formal uptime/support SLA is generally offered only on enterprise/paid plans and attached to the order form. Ask sales for the SLA exhibit or check the enterprise pricing page; the trust center often summarises uptime commitments. Trust center → |
Continuous Monitoring change-tracking active
6 legal & policy documents under change-monitoring since 2026-06-06. 2 tracked changes detected since baseline.
BaaDpaMsaPrivacySlaTos
| Detected | Change | Detail |
|---|---|---|
| 2026-06-08 | Governance Readiness Change |
Governance readiness downgraded: Enterprise-Ready → Conditional. Driven by: 1 new CVE: CVE-2024-23743.
What this means: This vendor's overall governance posture dropped a tier, driven by 1 change this period (see the summary below) — re-check whether it still meets your bar before renewal or expansion.
|
| 2026-06-08 | CVE / Security Incident |
1 new CVE: CVE-2024-23743.
What this means: A newly disclosed vulnerability affects this vendor — ask for the remediation timeline and confirm your exposure.
|
Search the Legal Documents verbatim · cited
Search Notion AI's captured Terms, DPA, Privacy Policy and sub-processor list. Results are the exact clauses from the source documents, each with a link to where it lives. No summary, no interpretation — just the wording on the record. If nothing matches, we say so rather than guess.
Every result is a verbatim clause pulled straight from the linked source document — nothing is paraphrased or generated.
Monitor Notion AI — get alerted when this changes
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Every data point above is extracted from the vendor's own official trust, security, or legal
pages and links to its source. This brief contains no scraped sentiment, forum chatter, or
AI-inferred opinion — only verifiable, deterministic facts. Verify each source before
procurement decisions.